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Courses Page

Mon
3
Aug
Difficult Conversations Workshop
Delivered Online & In-Person in LondonMon, Aug 3, 09:00 AM GMT+1
FREE to £695+ VAT
Thu
6
Aug
Customer Service Excellence Programme
Delivered OnlineThu, Aug 6, 09:30 AM GMT+1
FREE to £275+ VAT
Mon
10
Aug
Communication Skills Workshop
Delivered OnlineMon, Aug 10, 09:00 AM GMT+1
FREE to £325+ VAT
Tue
18
Aug
Difficult Conversations Workshop
Delivered Online & In-Person in LondonTue, Aug 18, 10:30 AM GMT+1
FREE to £275+ VAT
Tue
1
Sep
Professional Email and Phone Skills
Delivered OnlineTue, Sep 1, 10:00 AM GMT+1
FREE to £525+ VAT
Wed
2
Sep
Stakeholder Communication Programme
Delivered OnlineWed, Sep 2, 10:00 AM GMT+1
FREE to £300+ VAT
Thu
3
Sep
Customer Service Excellence Programme
Delivered In-Person in CardiffThu, Sep 3, 09:30 AM GMT+1
FREE to £275+ VAT
Wed
9
Sep
Difficult Conversations Workshop
Delivered OnlineWed, Sep 9, 09:00 AM GMT+1
FREE to £375+ VAT
Tue
29
Sep
Communication Skills Workshop
Delivered OnlineTue, Sep 29, 09:30 AM GMT+1
FREE to £445+ VAT
Thu
1
Oct
Complaint Handling Masterclass
Delivered OnlineThu, Oct 1, 08:30 AM GMT+1
FREE to £575+ VAT
Fri
2
Oct
Communication Skills Workshop
Delivered OnlineFri, Oct 2, 10:00 AM GMT+1
FREE to £350+ VAT
Wed
7
Oct
Professional Email and Phone Skills
Delivered OnlineWed, Oct 7, 09:30 AM GMT+1
FREE to £750+ VAT
Fri
9
Oct
Customer Service Excellence Programme
Delivered Online & In-Person in BristolFri, Oct 9, 02:00 PM GMT+1
FREE to £745+ VAT
Mon
26
Oct
Customer Experience Improvement Programme
Delivered OnlineMon, Oct 26, 09:30 AM GMT
FREE to £595+ VAT
Mon
26
Oct
Customer Service Excellence Programme
Delivered Online & In-Person in BristolMon, Oct 26, 01:00 PM GMT
FREE to £400+ VAT
Fri
20
Nov
Customer Service Excellence Programme
Delivered Online & In-Person in CardiffFri, Nov 20, 08:30 AM GMT
FREE to £395+ VAT
Thu
3
Dec
Customer Experience Improvement Programme
Delivered OnlineThu, Dec 3, 10:30 AM GMT
FREE to £695+ VAT
Wed
23
Dec
Service Desk Communication Skills
Delivered In-Person in GlasgowWed, Dec 23, 10:30 AM GMT
FREE to £845+ VAT
Wed
30
Dec
Communication Skills Workshop
Delivered Online & In-Person in LondonWed, Dec 30, 09:30 AM GMT
FREE to £275+ VAT
Wed
30
Dec
Professional Email and Phone Skills
Delivered OnlineWed, Dec 30, 01:00 PM GMT
FREE to £900+ VAT
Fri
1
Jan
Complaint Handling Masterclass
Delivered In-Person in EdinburghFri, Jan 1, 10:30 AM GMT
FREE to £695+ VAT
Wed
10
Mar
Difficult Conversations Workshop
Delivered OnlineWed, Mar 10, 08:30 AM GMT
FREE to £1,150+ VAT
Fri
19
Mar
Professional Email and Phone Skills
Delivered OnlineFri, Mar 19, 08:30 AM GMT
FREE to £275+ VAT
Thu
1
Apr
Difficult Conversations Workshop
Delivered In-Person in LeedsThu, Apr 1, 09:00 AM GMT+1
FREE to £650+ VAT
Fri
2
Apr
Customer Service Excellence Programme
Delivered Online & In-Person in EdinburghFri, Apr 2, 09:30 AM GMT+1
FREE to £275+ VAT
Wed
7
Apr
Difficult Conversations Workshop
Delivered Online & In-Person in LeedsWed, Apr 7, 08:30 AM GMT+1
FREE to £695+ VAT
Tue
13
Apr
Service Desk Communication Skills
Delivered Online & In-Person in EdinburghTue, Apr 13, 08:30 AM GMT+1
FREE to £300+ VAT
Wed
14
Apr
Customer Experience Improvement Programme
Delivered Online & In-Person in EdinburghWed, Apr 14, 10:30 AM GMT+1
FREE to £1,145+ VAT
Thu
15
Apr
Stakeholder Communication Programme
Delivered In-Person in ManchesterThu, Apr 15, 01:00 PM GMT+1
FREE to £350+ VAT
Wed
28
Apr
Stakeholder Communication Programme
Delivered In-Person in BristolWed, Apr 28, 01:00 PM GMT+1
FREE to £625+ VAT
Wed
5
May
Difficult Conversations Workshop
Delivered In-Person in BristolWed, May 5, 10:00 AM GMT+1
FREE to £445+ VAT
Fri
7
May
Difficult Conversations Workshop
Delivered OnlineFri, May 7, 09:30 AM GMT+1
FREE to £425+ VAT
Fri
28
May
Customer Experience Improvement Programme
Delivered In-Person in LondonFri, May 28, 10:30 AM GMT+1
FREE to £400+ VAT
Tue
8
Jun
Communication Skills Workshop
Delivered Online & In-Person in GlasgowTue, Jun 8, 08:30 AM GMT+1
FREE to £750+ VAT
Fri
18
Jun
Difficult Conversations Workshop
Delivered OnlineFri, Jun 18, 10:00 AM GMT+1
FREE to £995+ VAT
Mon
28
Jun
Communication Skills Workshop
Delivered In-Person in CardiffMon, Jun 28, 09:30 AM GMT+1
FREE to £475+ VAT
Tue
29
Jun
Complaint Handling Masterclass
Delivered OnlineTue, Jun 29, 09:30 AM GMT+1
FREE to £700+ VAT
Fri
9
Jul
Service Desk Communication Skills
Delivered OnlineFri, Jul 9, 02:00 PM GMT+1
FREE to £1,145+ VAT
Wed
14
Jul
Service Desk Communication Skills
Delivered Online & In-Person in LeedsWed, Jul 14, 09:00 AM GMT+1
FREE to £425+ VAT
Mon
19
Jul
Customer Experience Improvement Programme
Delivered In-Person in ManchesterMon, Jul 19, 09:00 AM GMT+1
FREE to £295+ VAT
Tue
20
Jul
Professional Email and Phone Skills
Delivered In-Person in LondonTue, Jul 20, 09:30 AM GMT+1
FREE to £250+ VAT
Tue
20
Jul
Customer Service Excellence Programme
Delivered Online & In-Person in GlasgowTue, Jul 20, 10:00 AM GMT+1
FREE to £650+ VAT
Wed
28
Jul
Stakeholder Communication Programme
Delivered In-Person in BirminghamWed, Jul 28, 01:00 PM GMT+1
FREE to £745+ VAT
Mon
23
Aug
Service Desk Communication Skills
Delivered In-Person in BirminghamMon, Aug 23, 10:00 AM GMT+1
FREE to £375+ VAT
Thu
26
Aug
Complaint Handling Masterclass
Delivered Online & In-Person in BristolThu, Aug 26, 09:30 AM GMT+1
FREE to £400+ VAT
Thu
26
Aug
Customer Service Excellence Programme
Delivered OnlineThu, Aug 26, 01:00 PM GMT+1
FREE to £395+ VAT
Thu
23
Sep
Communication Skills Workshop
Delivered Online & In-Person in LeedsThu, Sep 23, 10:30 AM GMT+1
FREE to £395+ VAT
Thu
23
Sep
Difficult Conversations Workshop
Delivered Online & In-Person in GlasgowThu, Sep 23, 02:00 PM GMT+1
FREE to £475+ VAT
Tue
12
Oct
Professional Email and Phone Skills
Delivered In-Person in LondonTue, Oct 12, 02:00 PM GMT+1
FREE to £900+ VAT
Thu
14
Oct
Difficult Conversations Workshop
Delivered In-Person in CardiffThu, Oct 14, 09:00 AM GMT+1
FREE to £550+ VAT
Tue
2
Nov
Complaint Handling Masterclass
Delivered OnlineTue, Nov 2, 08:30 AM GMT
FREE to £445+ VAT
Mon
29
Nov
Difficult Conversations Workshop
Delivered In-Person in LeedsMon, Nov 29, 09:00 AM GMT
FREE to £475+ VAT
Wed
8
Dec
Stakeholder Communication Programme
Delivered OnlineWed, Dec 8, 10:00 AM GMT
FREE to £375+ VAT
Fri
10
Dec
Customer Service Excellence Programme
Delivered In-Person in EdinburghFri, Dec 10, 09:30 AM GMT
FREE to £395+ VAT
Wed
29
Dec
Communication Skills Workshop
Delivered Online & In-Person in CardiffWed, Dec 29, 10:00 AM GMT
FREE to £395+ VAT
Thu
3
Feb
Professional Email and Phone Skills
Delivered OnlineThu, Feb 3, 10:00 AM GMT
FREE to £295+ VAT
Thu
10
Feb
Customer Service Excellence Programme
Delivered In-Person in CardiffThu, Feb 10, 08:30 AM GMT
FREE to £500+ VAT
Thu
17
Feb
Difficult Conversations Workshop
Delivered Online & In-Person in LondonThu, Feb 17, 10:00 AM GMT
FREE to £275+ VAT
Mon
28
Feb
Customer Service Excellence Programme
Delivered Online & In-Person in LondonMon, Feb 28, 08:30 AM GMT
FREE to £745+ VAT
Tue
14
Mar
Service Desk Communication Skills
Delivered In-Person in LeedsTue, Mar 14, 10:00 AM GMT
FREE to £525+ VAT
Wed
29
Mar
Complaint Handling Masterclass
Delivered Online & In-Person in CardiffWed, Mar 29, 08:30 AM GMT+1
FREE to £445+ VAT
Wed
19
Apr
Stakeholder Communication Programme
Delivered In-Person in ManchesterWed, Apr 19, 09:30 AM GMT+1
FREE to £750+ VAT
Wed
19
Apr
Complaint Handling Masterclass
Delivered In-Person in LondonWed, Apr 19, 10:00 AM GMT+1
FREE to £400+ VAT
Thu
20
Apr
Difficult Conversations Workshop
Delivered Online & In-Person in LondonThu, Apr 20, 09:30 AM GMT+1
FREE to £575+ VAT
Wed
26
Apr
Communication Skills Workshop
Delivered OnlineWed, Apr 26, 10:00 AM GMT+1
FREE to £425+ VAT
Thu
4
May
Difficult Conversations Workshop
Delivered OnlineThu, May 4, 10:30 AM GMT+1
FREE to £275+ VAT
Mon
8
May
Customer Experience Improvement Programme
Delivered OnlineMon, May 8, 02:00 PM GMT+1
FREE to £275+ VAT
Tue
23
May
Professional Email and Phone Skills
Delivered In-Person in BristolTue, May 23, 09:30 AM GMT+1
FREE to £550+ VAT
Wed
24
May
Communication Skills Workshop
Delivered Online & In-Person in GlasgowWed, May 24, 10:30 AM GMT+1
FREE to £600+ VAT
Tue
30
May
Customer Experience Improvement Programme
Delivered OnlineTue, May 30, 09:30 AM GMT+1
FREE to £325+ VAT
Fri
9
Jun
Complaint Handling Masterclass
Delivered Online & In-Person in CardiffFri, Jun 9, 10:30 AM GMT+1
FREE to £275+ VAT
Fri
7
Jul
Communication Skills Workshop
Delivered Online & In-Person in LeedsFri, Jul 7, 02:00 PM GMT+1
FREE to £845+ VAT
Wed
12
Jul
Professional Email and Phone Skills
Delivered In-Person in GlasgowWed, Jul 12, 10:00 AM GMT+1
FREE to £625+ VAT
Tue
25
Jul
Service Desk Communication Skills
Delivered Online & In-Person in GlasgowTue, Jul 25, 09:30 AM GMT+1
FREE to £275+ VAT
Mon
21
Aug
Customer Service Excellence Programme
Delivered Online & In-Person in GlasgowMon, Aug 21, 09:00 AM GMT+1
FREE to £300+ VAT
Fri
8
Sep
Customer Experience Improvement Programme
Delivered In-Person in LondonFri, Sep 8, 09:30 AM GMT+1
FREE to £745+ VAT
Tue
10
Oct
Communication Skills Workshop
Delivered Online & In-Person in GlasgowTue, Oct 10, 08:30 AM GMT+1
FREE to £600+ VAT
Wed
18
Oct
Communication Skills Workshop
Delivered Online & In-Person in BirminghamWed, Oct 18, 09:00 AM GMT+1
FREE to £695+ VAT
Wed
1
Nov
Service Desk Communication Skills
Delivered Online & In-Person in BirminghamWed, Nov 1, 10:30 AM GMT
FREE to £595+ VAT
Thu
2
Nov
Stakeholder Communication Programme
Delivered In-Person in EdinburghThu, Nov 2, 09:30 AM GMT
FREE to £550+ VAT
Wed
22
Nov
Customer Experience Improvement Programme
Delivered In-Person in LeedsWed, Nov 22, 09:00 AM GMT
FREE to £845+ VAT
Thu
23
Nov
Difficult Conversations Workshop
Delivered In-Person in LeedsThu, Nov 23, 09:00 AM GMT
FREE to £745+ VAT
Fri
29
Dec
Stakeholder Communication Programme
Delivered In-Person in ManchesterFri, Dec 29, 09:30 AM GMT
FREE to £500+ VAT
Fri
19
Jan
Customer Service Excellence Programme
Delivered OnlineFri, Jan 19, 10:00 AM GMT
FREE to £1,095+ VAT
Fri
2
Feb
Service Desk Communication Skills
Delivered In-Person in CardiffFri, Feb 2, 09:30 AM GMT
FREE to £375+ VAT
Thu
8
Feb
Service Desk Communication Skills
Delivered Online & In-Person in ManchesterThu, Feb 8, 01:00 PM GMT
FREE to £700+ VAT
Mon
5
Mar
Complaint Handling Masterclass
Delivered OnlineMon, Mar 5, 09:30 AM GMT
FREE to £625+ VAT
Fri
9
Mar
Communication Skills Workshop
Delivered OnlineFri, Mar 9, 10:30 AM GMT
FREE to £650+ VAT
Mon
2
Apr
Stakeholder Communication Programme
Delivered OnlineMon, Apr 2, 09:30 AM GMT+1
FREE to £400+ VAT
Tue
10
Apr
Professional Email and Phone Skills
Delivered Online & In-Person in LondonTue, Apr 10, 10:00 AM GMT+1
FREE to £850+ VAT
Mon
21
May
Stakeholder Communication Programme
Delivered In-Person in ManchesterMon, May 21, 02:00 PM GMT+1
FREE to £550+ VAT

Courses Page

Difficult Conversations Workshop

Customer Service Excellence Programme

Communication Skills Workshop

Difficult Conversations Workshop

Professional Email and Phone Skills

Stakeholder Communication Programme

Customer Service Excellence Programme

Difficult Conversations Workshop

Communication Skills Workshop

Complaint Handling Masterclass

Communication Skills Workshop

Professional Email and Phone Skills

Customer Service Excellence Programme

Customer Experience Improvement Programme

Customer Service Excellence Programme

Customer Service Excellence Programme

Customer Experience Improvement Programme

Service Desk Communication Skills

Communication Skills Workshop

Professional Email and Phone Skills

Complaint Handling Masterclass

Difficult Conversations Workshop

Professional Email and Phone Skills

Difficult Conversations Workshop

Customer Service Excellence Programme

Difficult Conversations Workshop

Service Desk Communication Skills

Customer Experience Improvement Programme

Stakeholder Communication Programme

Stakeholder Communication Programme

Difficult Conversations Workshop

Difficult Conversations Workshop

Customer Experience Improvement Programme

Communication Skills Workshop

Difficult Conversations Workshop

Communication Skills Workshop

Complaint Handling Masterclass

Service Desk Communication Skills

Service Desk Communication Skills

Customer Experience Improvement Programme

Professional Email and Phone Skills

Customer Service Excellence Programme

Stakeholder Communication Programme

Service Desk Communication Skills

Complaint Handling Masterclass

Customer Service Excellence Programme

Communication Skills Workshop

Difficult Conversations Workshop

Professional Email and Phone Skills

Difficult Conversations Workshop

Complaint Handling Masterclass

Difficult Conversations Workshop

Stakeholder Communication Programme

Customer Service Excellence Programme

Communication Skills Workshop

Professional Email and Phone Skills

Customer Service Excellence Programme

Difficult Conversations Workshop

Customer Service Excellence Programme

Service Desk Communication Skills

Complaint Handling Masterclass

Stakeholder Communication Programme

Complaint Handling Masterclass

Difficult Conversations Workshop

Communication Skills Workshop

Difficult Conversations Workshop

Customer Experience Improvement Programme

Professional Email and Phone Skills

Communication Skills Workshop

Customer Experience Improvement Programme

Complaint Handling Masterclass

Communication Skills Workshop

Professional Email and Phone Skills

Service Desk Communication Skills

Customer Service Excellence Programme

Customer Experience Improvement Programme

Communication Skills Workshop

Communication Skills Workshop

Service Desk Communication Skills